How do we use your data?
Congratulations – you’ve got a ticket to one of our iconic competitions!
Before the first whistle, you should know that we use your data to provide customer service, manage our relationship (and the contract between us) and allow you to pay for your ticket.
Where do we collect your data?
Your data comes from fifa.com, our local organising committees and our counter sales teams.
What data do we collect?
Date of birth
Browsing information, such as your IP address
Email address, postal/billing address and phone number
National identification/passport number
Health and safety-related information
Social media account details
How long do we keep your data?
We usually keep your data for ten years. We sometimes need to keep data for longer to comply with local law – if that’s the case, we’ll let you know.
Who do we share your data with?
Our ticket printing partner
Security authorities, for background check
Local Organising Committees
Customer service teams
What part of the General Data Protection Regulation (GDPR) covers this?
Article 6 paragraph 1 (a) GDPR (consent)
Article 6 paragraph 1 (b) GDPR (contract)
Article 6 paragraph 1 (e) GDPR (public interest)
Before the first whistle, you should know that we use your data to provide customer service, manage our relationship and allow you to pay for your ticket.
We can’t wait to welcome you to one of our events to share our love of the beautiful game!
Event team members and volunteers
Thanks for being part of the team of staff and volunteers who make our events happen. We couldn’t do it without you!
Without our hard-working officials, there’s no game, so thanks for everything you do for the sake of football around the world.
Thanks for helping us tell football’s story! We use your data to manage access to the FIFA Media Channel and accredit the journalists, photographers and broadcast reporters who help us bring football to the world.
Match agents help us bring communities, countries, clubs and national teams together – you embody FIFA’s Living Football philosophy.
You’re fundamental for the development of the game’s stars. We use your data to comply with the rules of football and in particular the FIFA Football Agent Regulations.
Without fans like you, there’s no football. Your enthusiasm gets us up in the morning and drives us to make football truly global.
Players under the age of 18
You’re the future of the game. We use your data to help keep football safe and open, protect young players, comply with the rules of football, distribute funds and support payments, and share information between member associations and FIFA.
You’re the beating heart of the game, the players who turn out for local glory come rain or shine.
You’re the stars of the game and role models for millions of people. We salute you. We use your data to comply with the rules of football and the Regulations on the Status and Transfer of Players.
Keeping the game clean
It is everyone’s responsibility to play by the rules and ensure the beautiful game is a doping-free sport.
Passionate fans from all over the world tune in to watch the action online. You are the stars. We use your data to give you access to the platform where the game is played.
Fair play is the name of the game. You must blow the whistle when you see foul play on or off the pitch.